Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using TravelMate's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

TravelMate is an AI-powered travel planning platform that helps users create personalized travel itineraries. Our service includes:

AI-Generated Recommendations

Personalized trip recommendations and itineraries powered by advanced AI

Travel Planning Tools

Comprehensive tools and features for organizing your perfect trip

Premium Features

Subscription-based access to advanced planning capabilities

Customer Support

Dedicated support and assistance for all your travel planning needs

3. User Accounts

Account Responsibilities

What You Should Do

  • • Provide accurate and complete information
  • • Maintain the security of your credentials
  • • Notify us of any unauthorized use
  • • Take responsibility for account activities

Eligibility Requirements

  • • Valid email address required
  • • Agree to these terms and conditions

4. Subscription and Billing

Auto-Renewal Notice

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time from your account settings.

Secure Payments

All payments processed securely through Stripe

Fair Pricing

Transparent pricing with reasonable notice of changes

30-Day Guarantee

Money-back guarantee for new subscriptions

5. Acceptable Use

Permitted Uses

  • • Personal travel planning
  • • Creating trip itineraries
  • • Sharing plans with companions
  • • Accessing premium features

Prohibited Activities

  • • Illegal or unauthorized use
  • • Attempting unauthorized access
  • • Reverse engineering our software
  • • Commercial use without permission

6. AI-Generated Content Disclaimer

Important Notice

Itineraries and recommendations generated by our AI are provided for informational purposes. You're responsible for verifying all travel information before making bookings or travel decisions. We are not responsible for changes in attraction hours, prices, availability, or travel restrictions.